Luxurious and spacious Executive Suite with stunning decor.

Surprised by unexpected tips added to the bill without notice.

It was a smart choice for getting around London with fantastic value for money. The staff helped me secure great theater seats on short notice. Make sure to try the special afternoon tea when visiting.

Private garden space, stylish design, gorgeous bathroom fixtures

The air conditioning unit seems to struggle in warmer weather!!! Rooms could use more storage options to avoid being cramped. A little more attention to cleanliness would go a long way!!!

Would recommend for a trip

Beautiful room, attentive staff, with a gorgeous breakfast among a tranquil garden overlooking the inner courtyard.

No issues

great central location with attentive service

The atmosphere throughout my stay was delightful, adding to the overall experience. The staff went above and beyond, especially when organizing a special birthday surprise for my wife.

The garden view could be better maintained.

Upgraded to a spacious Deluxe Room, the lovely decor and generous amenities made getting ready for an event a pleasure. The location offers serenity yet is a short walk to upscale shopping and dining options. Staff were courteous, and exceptional concierge service truly personalized our experience.

The Deluxe Room was beautifully decorated while the air conditioning was frustratingly inconsistent.

Super chill getaway

What a gem! Tucked away in a quiet street but close to everything. The room was super comfy, and we loved the cozy bar with amazing cocktails. Staff were super friendly, really made it feel like home. The only bummer was that the gym was a bit small. But overall, our stay was perfect!

the franklin's beautiful rooms and kind staff made our anniversary unforgettable with a surprise dessert

Impeccable service, stunning decor.

the franklin is a real gem! the deluxe room was pure luxury, and the location is perfect for getting tickets to popular events. the staff went above and beyond, especially the concierge, who was fantastic at securing last-minute reservations. the hotel is spotless, and the food was just delicious!

would recommend

Had a fabulous time chilling at the pool and loving the cocktails at the bar! The lounge vibe was super cozy. Plus, loved the stylish decor that screams luxury! The whole setup made me feel like royalty!

Felt very special, nothing to complain about.

Exceptional Service and Glamorous Design

My recent stay was simply wonderful! The Junior Suite was beautifully decorated and incredibly spacious, making me feel right at home. The staff went above and beyond, treating me with such warmth and care—every detail was flawlessly managed. I would have appreciated a bit more variety in the breakfast options offered during my stay.

the check-in process was slow. however, the location is unbeatable (only 5 minutes from harrods), and the staff were genuinely polite and supportive. the room was spacious with beautiful decor too.

The Junior Suite was beautifully decorated, spacious, and super comfortable. Great ambiance and luxury!

Felt like being home, no complaint.

The location was perfect for our family outing, just a short walk from the V&A museum and other attractions. We enjoyed the spacious Superior Double Room, which was very comfortable for our stay. The staff was incredibly helpful in arranging airport transport and assisting with our needs throughout our visit. The surrounding neighborhood was quiet, making it a pleasant retreat after a day of sightseeing.